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`Atta Mills High Street, Accra

Introduction

The Human Resources Management (HRM) department focuses on building and supporting the workforce, including HR planning, recruitment, and employee welfare.

Objectives

  1. To strategically plan and recruit skilled professionals.
  2. To enhance employee well-being and professional development.
  3. To maintain a motivated and capable workforce.

Functions

  1. Planning staffing needs and recruiting personnel (HR Planning & Recruitment).
  2. Supporting employee welfare and development (Welfare).


Sub-units:

  1. HR Planning & Recruitment
  2. Welfare
  3. Training & Development

Introduction

Field Operations is responsible for the deployment, movement, and coordination of ambulances and their crews.

Objectives

  1. To manage ambulance deployment and station readiness
  2. To enforce uniform field protocols and procedures

Functions

  1. Supervise ambulance station activities
  2. Coordinate emergency responses with dispatch and EMS units
  3. Monitor crew availability and ensure consistent vehicle availability.


Sub-units:

  1. Emergency Medical Services
  2. Fleet Management
  3. Emergency y Medical Dispatch

INTRODUCTION

The Procurement & Supplies department ensures that all operational units are well-equipped by managing the acquisition of goods and services medical equipment, supplies, and vehicles.

Objectives

  1. To maintain a steady supply chain for emergency operations.
  2. To procure high-quality medical and operational resources.
  3. To support the service's mission of saving lives.

Functions

  1. Facilitate the acquisition of goods and services for use by the service
  2. Managing inventory and distribution of resources.
  3. Ensuring timely availability of necessary materials.

INTRODUCTION


The Finance Department manages NAS’s financial health and ensures regulatory compliance in accounting and reporting.


OBJECTIVES

  1. To maintain financial transparency and control
  2. To support strategic planning with accurate budgeting


FUNCTIONS

  1. Prepare budgets and financial reports
  2. Manage payroll and disbursements
  3. Liaise with internal/external auditors

INTRODUCTION
The Admin Department provides support to all directorates through logistics, infrastructure, IT systems, and recordkeeping.


OBJECTIVES

To ensure smooth internal operations
To facilitate a technology-driven service environment


FUNCTIONS

Manage office space, security, and logistics

Oversee records management and documentation

Provide IT support and system maintenance


SUB-UNITS:

ICT – Systems development, software, and network support

Estate – Facility maintenance and utilities

Records Management – File archiving, digital records, and compliance



INTRODUCTION

This department serves as the think tank of NAS, responsible for generating data, analyzing trends, evaluating programs, and recommending policies.


OBJECTIVES

  1. To guide evidence-based decision-making
  2. To ensure program accountability and performance improvement


FUNCTIONS

  1. Conduct research and policy analysis
  2. Design and implement monitoring frameworks
  3. Evaluate programs and report on impact


SUB-UNITS:

Monitoring & Evaluation

Policy

Clinical Audit



INTRODUCTION

The Public Relations (PR) Unit is the communication bridge between NAS and its stakeholders, including the general public, media, and partner institutions. It promotes the image, reputation, and services of the NAS through effective communication strategies.


OBJECTIVES

  1. To enhance public awareness and trust in NAS
  2. To coordinate consistent internal and external communication
  3. To manage information dissemination during emergencies or crises


FUNCTIONS

  1. Develop and implement public relations strategies and campaigns
  2. Organize press briefings, media engagements, and stakeholder events
  3. Manage social media, website content, and publications
  4. Handle feedback and complaints from the public




INTRODUCTION

The Internal Audit Unit operates independently under the authority of the Board and CEO to evaluate the adequacy of internal controls, financial reporting, and regulatory compliance. Its work ensures the transparency and integrity of all operational and financial transactions of the NAS.


OBJECTIVES

  1. To provide assurance on risk management and internal control systems
  2. To identify inefficiencies and recommend improvements in operations
  3. To promote ethical conduct and prevent irregularities


FUNCTIONS

  1. Conduct internal audits of all departments and regional offices
  2. Evaluate the effectiveness of internal control mechanisms
  3. Submit reports and recommendations to the CEO and Board
  4. Ensure compliance with financial and operational regulations