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Information Technology

The IT Unit is dedicated to delivering top-notch Information and Communication Technology (ICT) services and support, enabling NAS to achieve its goals with efficiency and excellence. As stewards of the organization's digital landscape, the unit defines the parameters for IT systems, services, architecture, network,and security.

OBJECTIVE

    To facilitate the effective delivery of pre-hospital emergency services of NAS through modern technology


FUNCTIONS
  • Infrastructure Management: The IT unit is responsible for designing, implementing, and maintaining the NAS’s IT infrastructure, including networks, servers, hardware, and software systems. This ensures that all technology resources are reliable, secure, and optimized for efficient operations.
  • Digital Transformation: Drive and support the agency's digital transformation efforts by leveraging technology to enhance service delivery, streamline processes, and improve citizen engagement.
  • Cybersecurity and Data Protection: Protecting sensitive government data and systems from cyber threats is a critical function. The IT unit implements cybersecurity measures such as firewalls, encryption, and intrusion detection systems to safeguard against unauthorized access, data breaches, and other cyber risks.
  • User Support and Training: Providing technical assistance, troubleshooting, and training to NAS’s employees is essential for smooth technology adoption. The IT unit ensures that employees have the necessary skills and knowledge to effectively use technology tools and systems.

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