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Administrative Structure

Our Departments

The specialized units driving the National Ambulance Service forward.

National Ambulance Service

Human Resource

Key Functions

  1. Planning staffing needs and managing recruitment/onboarding of paramedics and EMTs.
  2. Administering employee welfare programs, health insurance, and workplace safety protocols.
  3. Executing training policies, career progression pathways, and staff promotion exams.
  4. Managing employee performance appraisals and implementing disciplinary codes/ethics.
  5. Maintaining comprehensive personnel records and managing the staff payroll database.

Unit Leadership

A
Head of Unit

Ama Eersiewah Frimpong

HR Planning & Recruitment

Dep. Director, HR Planning & Recruitment

H
Head of Unit

Helen Gasu

Welfare

Dep. Director, Employee Welfare

Fati Mohammed
Head of Unit

Fati Mohammed

Training & Development

Dep. Director, Training & Development

National Ambulance Service

Finance

Key Functions

  1. Formulating annual budgets and monitoring financial performance across all directorates.
  2. Administering public funds, government subventions, and international donor grants.
  3. Controlling and auditing expenditures on medical equipment, vehicles, fuel, and supplies.
  4. Managing staff salary disbursements, operational allowances, and supplier payments.
  5. Preparing financial reports, balance sheets, and collaborating with external auditors.
V
Head of Department

Victor Cofie

Director, Finance

National Ambulance Service

Field Operations

Key Functions

  1. Directing the deployment, routing, and readiness of the national ambulance fleet.
  2. Coordinating regional and district emergency response dispatch centers and the 112 hotline.
  3. Establishing and supervising standard operating procedures (SOPs) for emergency field response.
  4. Managing resource distribution, crew scheduling, and standby rosters for public events.
  5. Conducting incident command and logistics coordination during disasters or mass casualty events.
A
Head of Department

Awini Ali Baba

Ag. Director, Field Operations

Specialized Units

  1. Emergency Medical Services
  2. Fleet Management
  3. Emergency y Medical Dispatch
National Ambulance Service

Adminstration

Key Functions

  1. Maintaining NAS facilities, office spaces, logistics, and physical infrastructure.
  2. Coordinating IT infrastructure, Computer-Aided Dispatch (CAD) networks, and communication links.
  3. Managing organization-wide recordkeeping, file archiving, and administrative documentation.
  4. Administering institutional estate utilities, safety measures, and security protocols.
  5. Providing general logistic support and utility management to all directorates.

Unit Leadership

Elizabeth D. Tetteh
Head of Unit

Elizabeth D. Tetteh

Administration

Dep. Director Administration

M
Head of Unit

Mr. Edmund T. Boateng

Information Communication Technology (ICT)

Dep. Director, ICT

National Ambulance Service

Internal Audit Unit

Key Functions

  1. Conducting independent internal audits of all headquarters departments and regional offices.
  2. Evaluating the adequacy and effectiveness of internal financial control mechanisms.
  3. Reviewing procurement, asset records, and expenditures to ensure regulatory compliance.
  4. Submitting audit reports, risk findings, and compliance recommendations to the CEO and Board.
  5. Promoting ethical financial practices and preventing irregularities or fund leakages.
Muhamin Mohammed
Head of Department

Muhamin Mohammed

Head, Internal Audit

National Ambulance Service

Policy, Planning, Monitoring and Evaluation

Key Functions

  1. Formulating short-term and long-term strategic plans and health policy guidelines for the service.
  2. Developing monitoring frameworks to evaluate response times, patient outcomes, and station efficiency.
  3. Collecting and analyzing emergency data to compile national operational reports and guide policy.
  4. Conducting clinical audits of emergency interventions to maintain patient care quality.
  5. Collaborating with international partners, NGOs, and research bodies to enhance pre-hospital care.
S
Head of Department

Simmon Nyaaba

Dep. Director Policy, Planning, Monitoring & Evaluation

Specialized Units

1. Monitoring & Evaluation

2. Policy

3. Clinical Audit

National Ambulance Service

Public Relation Unit

Key Functions

  1. Coordinating media engagements, press briefs, and statements regarding ambulance operations.
  2. Organizing public health education on hotline utilization, road safety, and bystander CPR.
  3. Managing website content, official newsletters, annual reports, and social media channels.
  4. Resolving public complaints, feedback, and managing the corporate reputation of the service.
  5. Coordinating stakeholder relations and community outreach programs nationwide.
Simmons Yusuf Kewura
Head of Department

Simmons Yusuf Kewura

Dep. Director, Public Relations

National Ambulance Service

Procurement and Supplies

Key Functions

  1. Facilitating the competitive procurement of medical equipment, emergency vehicles, and spare parts.
  2. Managing supply chain logistics, medical consumables inventory, and distribution to stations.
  3. Conducting vendor evaluations, market research, and negotiating contracts for equipment supply.
  4. Monitoring fuel allocations, stock balances, and logistics wear-and-tear across stations.
  5. Ensuring compliance with the Public Procurement Act and statutory auditing guidelines.
Seidu Sanunu
Head of Department

Seidu Sanunu

Dep. Director, Procurement & Supply