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The Chief Executive Officer of the National Ambulance Service (NAS), Dr. (Med) George Kojo Owusu, has engaged personnel of the Adidome Ambulance Station in the Volta Region as part of his ongoing working tour to strengthen operational readiness, improve staff welfare, and advance prehospital emergency care delivery.
The engagement provided an opportunity for frontline personnel to share operational concerns and make recommendations towards improving service delivery. The Station Manager proposed the organisation of regional meetings involving selected members of Management to enhance communication, coordination, and collaboration between station-level personnel and Service leadership. He also recommended formal engagement with Metropolitan, Municipal and District Chief Executives (MMDCEs) to solicit support for ambulance maintenance.
In response, Dr. Owusu indicated that Management was engaging Municipal Chief Executives (MCEs) to strengthen local partnerships and mobilise support for the maintenance of ambulances, an important intervention towards sustaining fleet availability and ensuring reliable emergency response.
The CEO also highlighted key developments in the Service’s broader operational and human resource agenda. These include plans by the Ministry of Health to procure 100 additional ambulances in 2027 and efforts to establish new ambulance stations to expand access to emergency medical services.
On professional development, Dr. Owusu discussed the proposed upgrading of certificates awarded by the Pre-hospital Emergency Care Training School (PECTS) to degree-level qualifications with broader academic and professional recognition beyond the Ministry of Health. He also noted the possibility of reviewing the Scheme of Service to better address the career progression needs of Emergency Medical Technicians (EMTs).
As part of ongoing efforts to strengthen staff development, AEMT training for EMTs in Batches Four, Five and Six was indicated for January, while refresher training for Community-based First Responders (CMFRs) is also planned to reinforce their emergency response knowledge and skills.
Staff welfare also featured in the discussions, including the need to support NAS personnel involved in road traffic accidents. The proposed introduction of new Deputy Directors was another matter raised in connection with the Service’s management structure and institutional development.
Through these engagements, the National Ambulance Service continues to pursue its mandate of delivering timely and effective prehospital emergency care to the people of Ghana.
